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About us
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We provide essential services that support better customer experience
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Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
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rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting issues
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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For Safeguarded Employees
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For Network Rail colleagues
Rail Staff Travel home
Status Pass Renewal 2026
26 May 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
May
Days Out Guide top offers for May
With school half-term and the second May Bank Holiday weekend coming up, now’s a great time to take advantage of the am…
14
May
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
30
Apr
Discounted travel on Red Funnel Ferries
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
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Add or declare a spouse, partner or child
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Request season tickets and residential passes
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
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0800 012 1117
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
Archive
Cycle-Rail Awards
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Cycle-Rail Awards
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Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
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- - Papers from Stations Summit 2021
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- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
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- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Documents
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Date
pdf
Cycle-Rail Awards 2017 winners brochure
( pdf )
(1787 downloads)
24th Nov 2017
pdf
Cycle-Rail Awards 2016 winners brochure
( pdf )
(1852 downloads)
31st Oct 2016
pdf
Cycle-Rail Awards 2015 winners brochure
( pdf )
(1739 downloads)
01st Nov 2015
pdf
Cycle-Rail Awards 2014: media coverage
( pdf )
(1504 downloads)
01st Dec 2014
pdf
Cycle-Rail Awards 2014 winners brochure
( pdf )
(1607 downloads)
01st Nov 2014
pdf
Cycle-Rail Awards 2013: media coverage
( pdf )
(1500 downloads)
01st Dec 2013
pdf
Cycle-Rail Awards 2013 winners brochure
( pdf )
(1998 downloads)
01st Nov 2013
pdf
Cycle-Rail Awards 2012: media coverage
( pdf )
(1785 downloads)
01st Dec 2012
pdf
Cycle-Rail Awards 2012 winners brochure
( pdf )
(1648 downloads)
01st Nov 2012
pdf
Cycle-Rail Awards 2011: media coverage
( pdf )
(1500 downloads)
01st Dec 2011
pdf
Cycle-Rail Awards 2011 winners brochure
( pdf )
(1496 downloads)
01st Nov 2011
pdf
Cycle-Rail Awards 2010 winners brochure
( pdf )
(1543 downloads)
01st Nov 2010
pdf
Cycle-Rail Awards 2008 winners brochure
( pdf )
(1632 downloads)
01st Nov 2008
pdf
Cycle-Rail Awards 2006 winners brochure
( pdf )
(1504 downloads)
01st Nov 2006
pdf
Cycle-Rail Awards 2005 winners brochure
( pdf )
(1514 downloads)
01st Nov 2005
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