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What we do
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Putting Customers First
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Building a better railway
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Passenger Demand Forecasting Scheme
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Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
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Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
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Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
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Celebrating the railway
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Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
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Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Status Pass Renewal 2026
26 May 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
May
Days Out Guide top offers for May
With school half-term and the second May Bank Holiday weekend coming up, now’s a great time to take advantage of the am…
14
May
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
30
Apr
Discounted travel on Red Funnel Ferries
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of…
View all news
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Staff Travel guides for holders of the Rail Staff Leisure Card
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
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Documents
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pdf
RDG response to ORR consultations: 1. Holding Network Rail to account; 2. ORR's approach to assessing the quality of Network Rail's stakeholder engagement in CP6
( pdf )
(1766 downloads)
25th Jan 2019
pdf
RDG response to ORR consultations: 1. Implementing infrastructure cost charges for open access operators; 2. ORR's draft guidance on the economic equilibrium test
( pdf )
(1699 downloads)
19th Jan 2019
pdf
RDG response to the consultation on the role of ORR in enhancements in CP6
( pdf )
(1499 downloads)
31st Aug 2018
pdf
RDG response to ORR consultation on the Draft Determination
( pdf )
(1623 downloads)
31st Aug 2018
pdf
RDG response to ORR consultation on changes to the network licence
( pdf )
(1613 downloads)
31st Aug 2018
pdf
RDG submission to ORR on Schedule 4 cost compensation for CP6
( pdf )
(2212 downloads)
06th Aug 2018
pdf
RDG response to ORR Working Paper 8: Managing change affecting the PR18 settlements
( pdf )
(1352 downloads)
27th Apr 2018
pdf
RDG response to ORR consultation on assessing Network Rail’s efficiency and wider financial performance in CP6
( pdf )
(1633 downloads)
14th Mar 2018
pdf
RDG response to ORR consultation on amending Schedule 4 notification factors
( pdf )
(1786 downloads)
12th Feb 2018
pdf
RDG response to ORR Working Paper 7: Collaborative working on the rail network
( pdf )
(1442 downloads)
25th Jan 2018
pdf
RDG response to ORR Working Paper 6: The volume incentive
( pdf )
(1418 downloads)
25th Jan 2018
pdf
RDG response to ORR update on the financial framework for PR18
( pdf )
(1486 downloads)
18th Jan 2018
pdf
RDG response to ORR PR18 consultation on charges recovering fixed network costs
( pdf )
(1584 downloads)
30th Nov 2017
pdf
RDG response to ORR consultation on possible measures of the System Operator’s performance
( pdf )
(1518 downloads)
21st Sep 2017
pdf
RDG response to ORR consultation on the overall framework for regulating Network Rail
( pdf )
(1500 downloads)
21st Sep 2017
pdf
RDG response to ORR consultation on improving Network Rail’s renewals efficiency
( pdf )
(1626 downloads)
13th Sep 2017
pdf
RDG response to ORR consultation on the financial framework for PR18
( pdf )
(1511 downloads)
13th Apr 2017
pdf
RDG response to ORR consultation on development of the regulatory settlement for the Network Rail national system operator in CP6
( pdf )
(1609 downloads)
13th Jan 2017
pdf
RDG response to ORR PR18 consultation on draft guidance on Network Rail’s strategic business plans
( pdf )
(1631 downloads)
11th Jan 2017
pdf
RDG response to ORR Working Paper 5: Options for the treatment of enhancements in PR18
( pdf )
(1680 downloads)
28th Oct 2016
pdf
RDG response to ORR Working Paper 4: Outputs framework
( pdf )
(1340 downloads)
03rd Oct 2016
pdf
RDG response to ORR Working Paper 1: Implementing route-level regulation
( pdf )
(1598 downloads)
07th Sep 2016
pdf
RDG response to ORR Working Papers 2 & 3: System Operation and System Operator Regulation
( pdf )
(1403 downloads)
25th Aug 2016
pdf
RDG response to ORR initial consultation on the 2018 Periodic Review (PR18)
( pdf )
(1322 downloads)
10th Aug 2016
pdf
RDG response to ORR consultation on how network charges can improve efficiency
( pdf )
(1350 downloads)
04th Mar 2016
pdf
RDG response to ORR PR18 reviews of Schedules 4 and 8 of track access contracts
( pdf )
(1451 downloads)
29th Jan 2016
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