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What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
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National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
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Real-time train journey information
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Rail Data Marketplace
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Reservations
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Passenger Demand Forecasting Scheme
Research into demand forecasting issues
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
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Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
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Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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More from RST
For Safeguarded Employees
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For Non-Safeguarded Employees
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Rail Staff Travel home
Status Pass Renewal 2026
26 May 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
May
Days Out Guide top offers for May
With school half-term and the second May Bank Holiday weekend coming up, now’s a great time to take advantage of the am…
14
May
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
30
Apr
Discounted travel on Red Funnel Ferries
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
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Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request season tickets and residential passes
International travel forms
Apply for International Travel facilities
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Update name, address, contact info or status
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Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
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020 7841 8274
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European rail staff travel information
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Criteria for eligible family members
More RST
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Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
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Publications
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pdf
D8893 Guide for widows and widowers v1 0
( pdf )
(2077 downloads)
29th Dec 2025
pdf
D8891 Cal Sleeper RST Online booking Instructions
( pdf )
(1958 downloads)
14th Nov 2025
spreadsheet
RST_90032_Attica.xls
( xls )
(443 downloads)
13th Jun 2025
document
RST XX04 Non Cohabiting Partner Dec
( docx )
(4548 downloads)
01st Aug 2024
document
RST XX04 Non Cohabiting Partner Dec
( docx )
(2982 downloads)
01st Aug 2024
document
RST TI Report Form v5
( docx )
(3222 downloads)
02nd Aug 2023
document
RST XX08 IntCoup Duty
( docx )
(1165 downloads)
14th Feb 2023
pdf
RST_TI_Report_Form.pdf
( pdf )
(1060 downloads)
11th Mar 2019
default
RST_XX31_DepSeason.html
( html )
(1277 downloads)
11th Mar 2019
pdf
RST_Additional_FIP_facilities_from_1_Jan_2019.pdf
( pdf )
(1661 downloads)
11th Mar 2019
pdf
RST_XX07_Annual_IHRRed_Proof.html
( html )
(1249 downloads)
11th Mar 2019
pdf
RST_XX14_Free_Ticket.html
( html )
(1281 downloads)
11th Mar 2019
default
RST_XX16_IoMSteam.html
( html )
(1320 downloads)
11th Mar 2019
default
RST_XX19_TfLPrivOyster.html
( html )
(1258 downloads)
11th Mar 2019
default
RST_XX22_QASDataCheck.html
( html )
(1433 downloads)
11th Mar 2019
default
RST_XX23_EmpTravelNotReqd.html
( html )
(1135 downloads)
11th Mar 2019
default
RST_XX24_DepTravelNotReqd.html
( html )
(1341 downloads)
11th Mar 2019
default
RST_XX25_EmpNameChange.html
( html )
(1182 downloads)
11th Mar 2019
default
RST_XX26_DepNameChange.html
( html )
(1193 downloads)
11th Mar 2019
pdf
RST_PST_On_Oyster.pdf
( pdf )
(1408 downloads)
25th Nov 2016
pdf
RST_TI_Guidelines.pdf
( pdf )
(1081 downloads)
25th Nov 2016
pdf
RST_90020_PO.docx
( docx )
(1681 downloads)
08th Nov 2016
pdf
RST_90030_Attica_Bari.xls
( xls )
(935 downloads)
08th Nov 2016
pdf
RST_90031_Attica_Ancona.xls
( xls )
(865 downloads)
08th Nov 2016
pdf
RST_XX02a_AddPartner.html
( html )
(1246 downloads)
08th Nov 2016
pdf
RST_XX02b_AddChild.html
( html )
(1397 downloads)
08th Nov 2016
pdf
RST_XX03_Partner_Dec.docx
( docx )
(1789 downloads)
08th Nov 2016
pdf
RST_XX04_New_Child_NoBC.docx
( docx )
(982 downloads)
08th Nov 2016
pdf
RST_XX05_ChildDec.html
( html )
(1355 downloads)
08th Nov 2016
pdf
RST_XX06_Housekeeper.docx
( docx )
(1072 downloads)
08th Nov 2016
pdf
RST_XX09a_FIPCardRequest.html
( html )
(1404 downloads)
08th Nov 2016
pdf
RST_XX09b_IntCoupEmp.html
( html )
(1323 downloads)
08th Nov 2016
pdf
RST_XX09c_IntCoupFamily.html
( html )
(2181 downloads)
08th Nov 2016
pdf
RST_XX09d_NonFIPRequest.html
( html )
(1068 downloads)
08th Nov 2016
pdf
RST_XX10_Replace_Cards.docx
( docx )
(1709 downloads)
08th Nov 2016
pdf
RST_XX11_Refund.docx
( docx )
(1157 downloads)
08th Nov 2016
pdf
RST_XX12_RetiredDU.html
( html )
(1108 downloads)
08th Nov 2016
pdf
RST_XX13_Child_Dec_No_Income.docx
( docx )
(983 downloads)
08th Nov 2016
pdf
RST_XX15_COA.html
( html )
(1246 downloads)
08th Nov 2016
default
RST_XX21_ChangeContDets.html
( html )
(1031 downloads)
08th Nov 2016
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