Accessibility Tools
Invert colors
Monochrome
Dark contrast
Light contrast
Low saturation
High saturation
Highlight links
Highlight headings
Screen reader
Read mode
Content scaling
100
%
Font size
100
%
Line height
100
%
Letter spacing
100
%
Skip to main content
About us
Who we are
Overview
Our members
Overview
Licensed & associate members
Meet the team
Executive
Our boards
Governance
Working at RDG
Vacancies
Careers in Rail
Interactive Careers
Events
Overview
Contact us
Overview
About us
What we do
Essential services
Providing data sources
National Rail Enquiries
Railcards
Customer ticket sales
Real-time train journey information
Rail Data Marketplace
Reservations
Passenger Demand Forecasting Scheme
Putting Customers First
Improving train performance
Customer Information
Accessibility and inclusion
Fares and ticketing
Digital ticketing to more customers
Guide To Retailing
RDG accreditation
Business travel
Reservations
Building a better railway
Overview
Attracting new talent
Sustainability
Violence and Intimidation Against Women and Girls
Celebrating the railway
Overview
World Cup of Stations
What we do
Media
Media centre
Our blog
Rail Staff Travel
Home
News
Forms
Guides
Restrictions
Europe and FIP
Travel Irregularities
Conditions of Issue and Use
Eligibility of Family Members
Useful Information
Travel in London
FAQs
Contact
Other Contacts
Privacy
For Safeguarded Employees
For Non-Safeguarded Employees
For Network Rail Employees
About us
Who we are
Our members
Meet the team
Working at RDG
Contact us
What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
Owning groups
The companies that fully or jointly own the passenger rail companies
Freight operating companies
The companies that transport goods by rail
Track and infrastructure services
The companies that manages the rail track and signalling systems
Other rail industry links
For related rail supply chain, government and European links
Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
0
Explore opportunities
Explore our vacancies page for more information.
Working at RDG
Careers in rail
At School
Gain real railway experience through projects and site visits.
Apprenticeships
Available for young people and adult learners.
Graduate schemes
The Railway Engineering Graduate Scheme for mechanical or electrical engineering.
Interactive Careers
Explore rail careers and real industry journeys.
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
View the
rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting issues
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
Benefit types
News
Forms
Guides
Contact us
More from RST
For Safeguarded Employees
For a legacy British Rail or specific carrier colleagues
For Non-Safeguarded Employees
For TOC or specific carrier colleagues
For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
Status Pass Renewal 2026
26 May 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
May
Days Out Guide top offers for May
With school half-term and the second May Bank Holiday weekend coming up, now’s a great time to take advantage of the am…
14
May
New FIP member – KMŁ Koleje Małopolskie
From 1 April 2026, KMŁ Koleje Małopolskie has joined the FIP scheme. Koleje Małopolskie provides local services around…
30
Apr
Discounted travel on Red Funnel Ferries
From 1 May 2026, discounted travel is available on Red Funnel Ferries services from Southampton to Cowes on the Isle of…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request season tickets and residential passes
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
Photo upload
Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
See complaint details
Restrictions
Rules for staff travel use
Europe and FIP
European rail staff travel information
Travel Irregularities
Reporting and penalties for misuse
Conditions of Issue and Use
Terms and obligations for staff travel
Eligibility of Family Members
Criteria for eligible family members
More RST
Useful Information
Practical travel details
Travel in London
Using staff travel on TFL
FAQs
Answers to common queries
Privacy
How we protect your data
Publications
Explore RDG’s latest reports, guidance and resources, sharing research and insight from across the rail industry.
Publications
Archive
Folder
Archive
Search
Category
Publications
- Approved Codes of Practice and Guidance Notes
- - Archive
- - 20 Point Plan Guide
- Archive
- - Cycle-Rail Awards
- - Station travel plans
- Consultation responses
- - PR18 responses
- - Submissions to the Williams Review
- Rail Data Marketplace
- RDG Board meetings
- - Papers from Stations Summit 2021
- - National Task Force action points
- - Planning Oversight Group minutes
- - Schedule 8 Recalibration Working Group
- - Papers from Stations Summit 2014
- - Papers from Stations Summit 2015
- - Papers from Stations Summit 2016
- - Papers from Stations Summit 2018
- - Papers from Stations Summit 2019
- - Technical Leadership Group
- Services
- - Rail Settlement Plan, including Accreditation
- - Rail Staff Travel
- - - WebFormConfPages
- - Schedule 8 Recalibration Working Group papers
Folder
Cycle-Rail Awards
Folder
Station travel plans
Documents
Order by
Title Alphabetical
Title Reverse Alphabetical
Most Recent First
Oldest First
Most popular first
Last modified first
Toggle
Title
Date
pdf
Season Ticket New Trial of Third Party Season Ticket Retailing Variation Template 200426
( pdf )
(252 downloads)
22nd Apr 2026
pdf
Modern Slavery Statement
( pdf )
(10258 downloads)
28th May 2024
pdf
Rail fares explained
( pdf )
(3643 downloads)
28th Nov 2019
pdf
Rail fares explained v2
( pdf )
(2016 downloads)
12th Aug 2019
pdf
Mystery shopping report 2018: summary
( pdf )
(2189 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: ticket office sales
( pdf )
(2399 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: online ticket sales
( pdf )
(2611 downloads)
20th Dec 2018
pdf
Mystery shopping report 2018: TVM ticket sales
( pdf )
(2159 downloads)
20th Dec 2018
pdf
PIDD-29 Waves 7 to 10 research findings: interim report
( pdf )
(2517 downloads)
10th Dec 2018
pdf
'Easier fares' consultation results: a report by SYSTRA for RDG
( pdf )
(2768 downloads)
19th Oct 2018
pdf
ORR Market Study: letter of commitment from Rail Delivery Group Limited
( pdf )
(1937 downloads)
13th Sep 2018
pdf
RDG letter for ORR Market Study into the supply of ticket vending machines and ticket gates
( pdf )
(2034 downloads)
13th Sep 2018
pdf
RDG appendix for ORR Market Study into the supply of ticket vending machines and ticket gates
( pdf )
(2075 downloads)
13th Sep 2018
pdf
International rail freight post-Brexit: a report by Transport Advisory for RDG
( pdf )
(2428 downloads)
08th Aug 2018
pdf
Joint rail data action plan: addressing barriers to make better use of rail data
( pdf )
(2593 downloads)
08th Aug 2018
pdf
RDG-CSC-NTI-001 Common System Capabilities - Stock and Crew v1.0
( pdf )
(5866 downloads)
06th Aug 2018
pdf
Year of Engineering activity book
( pdf )
(2067 downloads)
22nd Jul 2018
pdf
In partnership for Britain's prosperity: South East London and Kent
( pdf )
(2242 downloads)
19th Jun 2018
pdf
Transformational partnerships: national station improvement programme
( pdf )
(2191 downloads)
14th Jun 2018
pdf
Network Rail payment rates: request to ORR for approval
( pdf )
(2137 downloads)
12th Jun 2018
pdf
Rail freight: working for Britain
( pdf )
(2446 downloads)
07th Jun 2018
pdf
Network Rail payment rates: independent audit report
( pdf )
(2353 downloads)
07th Jun 2018
pdf
Schedule 8 Phase 1 parameters: ORR decision letter
( pdf )
(1809 downloads)
01st Jun 2018
pdf
Network Rail payment rates: request to TOCs and NR for approval
( pdf )
(1839 downloads)
29th May 2018
pdf
Towards a future fares strategy: a report by KPMG on behalf of RDG
( pdf )
(1919 downloads)
10th May 2018
pdf
Long term passenger rolling stock strategy for the rail industry (6th edition)
( pdf )
(2715 downloads)
22nd Mar 2018
pdf
Community rail and social inclusion: a report by ACoRP
( pdf )
(2827 downloads)
21st Mar 2018
pdf
Local economic benefits of station investment: report by Steer Davies Gleave for RDG
( pdf )
(1993 downloads)
19th Mar 2018
pdf
In partnership for Britain's prosperity: West of England
( pdf )
(1929 downloads)
19th Mar 2018
pdf
Brexit and the rail industry: policy asks
( pdf )
(3877 downloads)
06th Mar 2018
pdf
Working together for Britain's prosperity (House Magazine article)
( pdf )
(2101 downloads)
01st Mar 2018
pdf
Station car parking good practice guide
( pdf )
(11363 downloads)
28th Feb 2018
pdf
George Bradshaw Address 2018
( pdf )
(1941 downloads)
27th Feb 2018
pdf
What makes Britain's railways great? A European comparison
( pdf )
(2424 downloads)
15th Feb 2018
pdf
Action plan for information on rail fares and ticketing: implementation details
( pdf )
(2648 downloads)
14th Feb 2018
pdf
Request to ORR for approval of Phase 1 parameters
( pdf )
(1876 downloads)
05th Feb 2018
pdf
Network Rail payment rates: submission to ORR from the revenue sub group
( pdf )
(1882 downloads)
02nd Feb 2018
pdf
Managing low adhesion - AWS manual Issue 6
( pdf )
(26036 downloads)
24th Jan 2018
pdf
Independent audit report for Phase 1
( pdf )
(2060 downloads)
12th Jan 2018
pdf
Request to TOCs and NR for approval of Phase 1 parameters
( pdf )
(1748 downloads)
12th Jan 2018
pdf
Railway political map
( pdf )
(3522 downloads)
01st Jan 2018
pdf
PIDD-29 Waves 3 to 6 research findings (October 2016 - September 2017)
( pdf )
(1972 downloads)
20th Dec 2017
pdf
Partnership railway’s transformation in numbers: dataset on rail industry finances, performance and investment since 1997-98
( pdf )
(1978 downloads)
04th Dec 2017
pdf
Mystery shopping report 2017: ticket office sales
( pdf )
(2522 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: online ticket sales
( pdf )
(2144 downloads)
01st Dec 2017
pdf
Mystery shopping report 2017: TVM ticket sales
( pdf )
(2340 downloads)
01st Dec 2017
pdf
National rail passenger operators’ map
( pdf )
(2015 downloads)
01st Dec 2017
pdf
Consultant’s final report for Phase 1
( pdf )
(2261 downloads)
15th Nov 2017
pdf
In partnership for Britain's prosperity
( pdf )
(2272 downloads)
30th Oct 2017
pdf
Investment in rail: the economic benefits: a report for RDG by Oxera
( pdf )
(2203 downloads)
30th Oct 2017
Select the number of documents per page
5
10
15
20
25
30
50
100
1
2
3
4
»
